CoatCraft ("us", "we", or "our") operates the CoatCraft mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your First Name, Last Name, and Contact Email.
Business Data: We collect business-related details necessary to fulfill calculations and generate quotes, including Company Name, ABN, Business Address, Phone Number, Hourly Rates, and Company Logos.
Media and Camera Access: With your explicit permission, we access your device gallery or camera to allow you to upload site capture photos and business logos.
Location Data: We may use and store information about your location if you give us permission to do so, specifically to utilize the Google Places API for address autocomplete.

2. How We Use Data

CoatCraft uses the collected data for various purposes:

To provide, maintain, and support our Service.
To authenticate user sessions and secure account settings.
To perform calculation functions (e.g., area and quote generation).
To notify you about updates or changes to our Service.
To provide customer support through the Help Centre module.

3. Data Retention and Deletion

We retain your Personal and Business Data only for as long as necessary to provide the Service.

Soft-Delete Phase: If you request account deletion, your account enters a temporary "Soft-Delete" phase for 30 days, during which you can restore your data by logging back in.
Permanent Purge: If no login occurs within 30 days, your data is permanently purged from our active systems, and your email address is released for new registrations.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service (such as map API providers or database hosting tools). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@coatcraft.com.au